ISO 9001 guide

ISO 9001 Implementation Guide
ISO 9001 GUIDE

Quality Management system software

  Open Mind Worldwide Customers and Partners
 
ISO 9001 Guide
ISO 9001
IMPLEMENTATION
ISO 9000 FAMILY
QUALITY
QUALITY ASSURANCE
QUALITY MANAGEMENT
TOTAL QUALITY MANAGEMENT
PDCA CYCLE
AUDIT
QUALITY CONTROL
QUALITY CONTROL MANAGEMENT
QUALITY CONTROL TESTING
DOCUMENT MANAGEMENT
ISO 9001 QUALITY MANUAL
ISO SOFTWARE
ISO 9000 FAQ
ISO 9000 GLOSSARY
LINKS

ISO 9001 STORE

 
 

 

 

 
 
 
 
 
 
 
 
 
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DEMO

  GAP ANALYSIS
  IMPLEMENTATION PROJECT
  GANTT CHART
  DOCUMENTATION
  TRAINING
 
 
   
 
 
 
   
   
     
 

 

5.5.3 Internal Communication

 

5.5.3 Internal Communication

Top management shall ensure that appropriate communication processes are established within the organization and that communication takes place regarding the effectiveness of the quality management system. (From BS EN ISO 9001:2000)

This clause is really an extension of Clause 5.5.2 regarding communication, but it is a new concept in ISO 9001:2000. The key here is quite simple: Use whatever means necessary to communicate the processes and the effectiveness of the quality management system. This could include your organization's Intranet, monthly progress reports, periodic communication meetings with staff or even e-mail. The possibilities are limitless, but just make sure the channels are always open to promote continual improvement. You should consider what media are used, who uses them, why they use them and how frequently they are used.

This clause doesn't require a documented procedure, but it's a good idea to have one or at least a protocol to follow. Communication is vital to any organization's success. Therefore, a formal way to ensure communication happens is the right thing to do. Also, for it to be effective, the receivers must hear and understand the message. It is not enough just to broadcast the message.

 

 

 

 

 

Home  |  Products  |  Downloads  |  Online Store  |  Support  |  Training  |   PartnerNews |  Licensing  | About Us   |  Contact Us

ISO 9000  |  IMPLEMENTATION  |  ISO 9000 FAMILY  |  QUALITY |  QUALITY ASSURANCE  |  QUALITY MANAGEMENT  TOTAL QUALITY MANAGEMENT | PDCA CYCLE |  AUDIT  | QUALITY CONTROL   |  QUALITY CONTROL MANAGEMENT  |  QUALITY CONTROL TESTING  |   DOCUMENT MANAGEMENT   ISO 9000 QUALITY MANUAL | ISO 9000 SOFTWARE  |   ISO 9000 FAQ   ISO 9000 GLOSSARY LINKS

Legal Terms Privacy PolicyBrand GuideLines  | Common Criteria  

Copyright © 2000 - 2006 Open Mind Solutions  Inc. All Rights Reserved

QUALITY MANAGEMENT SYSTEMS, GENERAL REQUIREMENTS, DOCUMENTATION REQUIREMENTS, GENERAL, QUALITY MANUAL, CONTROL OF DOCUMENTS, CONTROL OF RECORDS, MANAGEMENT RESPONSIBILITY, MANAGEMENT COMMITMENT, CUSTOMER FOCUS, QUALITY POLICY, PLANNING, QUALITY OBJECTIVES, QUALITY MANAGEMENT SYSTEM PLANNING, RESPONSIBILITY, AUTHORITY AND COMMUNICATION, RESPONSIBILITY AND AUTHORITY, MANAGEMENT REPRESENTATIVE, INTERNAL COMMUNICATION, MANAGEMENT REVIEW, GENERAL MANAGEMENT REVIEW, REVIEW INPUT, REVIEW OUTPUT, RESOURCES MANAGEMENT, PROVISION OF RESOURCES, HUMAN RESOURCES, GENERAL, COMPETENCE, AWARENESS AND TRAINING, INFRASTRUCTURE, WORK ENVIRONMENT, PRODUCT REALIZATION, PLANNING OF PRODUCT REALIZATION, CUSTOMER-RELATED PROCESSES, DETERMINATION OF REQUIREMENTS RELATED TO THE PRODUCT, REVIEW OF REQUIREMENTS RELATED TO THE PRODUCT, CUSTOMER COMMUNICATION, DESIGN AND DEVELOPMENT, DESIGN AND DEVELOPMENT PLANNING, DESIGN AND DEVELOPMENT INPUTS, DESIGN AND DEVELOPMENT OUTPUTS, DESIGN AND DEVELOPMENT REVIEW, DESIGN AND DEVELOPMENT VERIFICATION, DESIGN AND DEVELOPMENT VALIDATION, CONTROL OF DESIGN AND DEVELOPMENT CHANGES, PURCHASING, PURCHASING PROCESS, PURCHASING INFORMATION, VERIFICATION OF PURCHASED PRODUCT, PRODUCT AND SERVICE PROVISION, CONTROL OF PRODUCTION AND SERVICE PROVISION, VALIDATION PROCESSES FOR PRODUCTION AND SERVICE PROVISION, IDENTIFICATION AND TRACEABILITY, CUSTOMER PROPERTY, PRESERVATION OF PRODUCT, CONTROL OF MONITORING AND MEASURING DEVICES, MEASUREMENT, ANALYSIS AND IMPROVEMENT, GENERAL MEASUREMENT, ANALYSIS AND IMPROVEMENT, MONITORING AND MEASUREMENT, CUSTOMER SATISFACTION, INTERNAL AUDITS, MONITORING AND MEASUREMENT OF PROCESSES, MONITORING AND MEASUREMENT OF PRODUCT, CONTROL OF NONCONFORMING PRODUCT, ANALYSIS OF DATA, IMPROVEMENT, CONTINUAL IMPROVEMENT, CORRECTIVE ACTION, PREVENTIVE ACTION,

 

ISO 9001 GUIDE