ISO 9001 Implementation Guide

DEMO
	GAP ANALYSIS
	IMPLEMENTATION PROJECT
	GANTT CHART
	DOCUMENTATION
	TRAINING

5. Management Responsibility

ISO 9001:2000 has a new emphasis on top management's commitment and ongoing role with the quality management system. In fact, top management should be involved in myriad areas, from the design and development of the system-including setting objectives that align with your organization's strategic business plan-to ensuring that the system is continually improving.

Clause 5.1, Management Commitment, kicks off with that language in its first sentence. TC 176 wanted to set a strong tone from the beginning, because without active participation and action from your organization's leaders throughout the PDCA Cycle and the management system itself, it is doomed to fail.

Why? Because without top management's commitment for identifying all of the relevant requirements of the business, communicating the organization's policy and goals and providing resources to ensure implementation and maintenance of the system, continual improvement cannot and will not happen. And in today's competitive marketplace, a business that is not in a constant state of improvement ultimately will become a dinosaur.

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QUALITY MANAGEMENT SYSTEMS, GENERAL REQUIREMENTS, DOCUMENTATION REQUIREMENTS, GENERAL, QUALITY MANUAL, CONTROL OF DOCUMENTS, CONTROL OF RECORDS, MANAGEMENT RESPONSIBILITY, MANAGEMENT COMMITMENT, CUSTOMER FOCUS, QUALITY POLICY, PLANNING, QUALITY OBJECTIVES, QUALITY MANAGEMENT SYSTEM PLANNING, RESPONSIBILITY, AUTHORITY AND COMMUNICATION, RESPONSIBILITY AND AUTHORITY, MANAGEMENT REPRESENTATIVE, INTERNAL COMMUNICATION, MANAGEMENT REVIEW, GENERAL MANAGEMENT REVIEW, REVIEW INPUT, REVIEW OUTPUT, RESOURCES MANAGEMENT, PROVISION OF RESOURCES, HUMAN RESOURCES, GENERAL, COMPETENCE, AWARENESS AND TRAINING, INFRASTRUCTURE, WORK ENVIRONMENT, PRODUCT REALIZATION, PLANNING OF PRODUCT REALIZATION, CUSTOMER-RELATED PROCESSES, DETERMINATION OF REQUIREMENTS RELATED TO THE PRODUCT, REVIEW OF REQUIREMENTS RELATED TO THE PRODUCT, CUSTOMER COMMUNICATION, DESIGN AND DEVELOPMENT, DESIGN AND DEVELOPMENT PLANNING, DESIGN AND DEVELOPMENT INPUTS, DESIGN AND DEVELOPMENT OUTPUTS, DESIGN AND DEVELOPMENT REVIEW, DESIGN AND DEVELOPMENT VERIFICATION, DESIGN AND DEVELOPMENT VALIDATION, CONTROL OF DESIGN AND DEVELOPMENT CHANGES, PURCHASING, PURCHASING PROCESS, PURCHASING INFORMATION, VERIFICATION OF PURCHASED PRODUCT, PRODUCT AND SERVICE PROVISION, CONTROL OF PRODUCTION AND SERVICE PROVISION, VALIDATION PROCESSES FOR PRODUCTION AND SERVICE PROVISION, IDENTIFICATION AND TRACEABILITY, CUSTOMER PROPERTY, PRESERVATION OF PRODUCT, CONTROL OF MONITORING AND MEASURING DEVICES, MEASUREMENT, ANALYSIS AND IMPROVEMENT, GENERAL MEASUREMENT, ANALYSIS AND IMPROVEMENT, MONITORING AND MEASUREMENT, CUSTOMER SATISFACTION, INTERNAL AUDITS, MONITORING AND MEASUREMENT OF PROCESSES, MONITORING AND MEASUREMENT OF PRODUCT, CONTROL OF NONCONFORMING PRODUCT, ANALYSIS OF DATA, IMPROVEMENT, CONTINUAL IMPROVEMENT, CORRECTIVE ACTION, PREVENTIVE ACTION,

ISO 9001 GUIDE

ISO 9001 guide

Quality Management system software